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About Piko Technologies
Since 1998, Piko Technologies Ltd have been providing top-notch web based services. Our goal is to offer you a great service at an affordable price. We want to be the silent and trusted partner behind your web presence.
In order to ensure we stick to our goal, as a company we have developed the following approach to all areas of our business.
Serious About Web Hosting:
Sometimes what is best for one company or individual is not what is best for another. For that reason we believe you shouldn't be restricted to set "hosting packages" like many other web hosting providers.
We give you the opportunity to create your own unique hosting package at a price you can afford while still having the re-assurance of top-level technical support as and when you need it.
Our support team work around the clock to maintain the security and stability of our web servers in our dedicated data center.
Serious About Customer Support:
Even with the with the best website design and structure possible things can, and do go wrong from time to time. When they do, you need help and support straight away, not 2 days later.
 For that reason our dedicated support team are available day and night. Fully trained in the structure of our environment they are always there to help answer your questions.
While most web based companies will often put your query into a database where any member of their support team will answer it we are different.
When you purchase one of our services we also assign you a member of our support team who will always handle your queries. This way, the person you speak to has better understanding of the way you work and the service you expect.
In the unlikely even your support team member is unable to answer you query quickly, our support team manager will provide you with response himself.
As an added bonus, not only is our support team available to answer the usual queries you would expect. They also handle more advanced questions (such as coding and design issues) free of charge.
Serious About Web Design:
All too often a company will want their own website (or need their existing one rebuilt) and because they don't have the resources or perhaps the knowledge to do it themselves they hire someone else to do it.
Often these people are too concerned about their own profits and getting your website up and running as quickly as possible so they can get paid and move on to the next.
Here we work differently.
Our web development team do not work under these pressures and taught not think about our profit margins and time frames too much.
Crazy, Bad business sense?
Not at all! Here we believe and know that working with our clients to give them the best possible website for their needs reaps it's own rewards.
A staggering 70% of our clients are referred to us by out previous customers (who we always maintain a relationship with).
So as you can imagine, we are only as good as our last customers say we are.
Here there is no hard sell, we are here to make the web work for you in the best way possible, profitably.
Serious About People:
Computers don't make the world go round, neither does money, people do!
 If there is one thing we have found to be true in our business it is that if you put people first, everything else falls into place.
For that reason we do not sit all day in front of computers designing websites, we actively help and promote good relationships and communities on the web.
Our new developer center and community forum is built to help those who wish to learn more about designing and developing websites do so.
At the same time, the people that ask us for help and come to us for support often become customers too. We don't plan it that way (seriously), our aim in these areas is to help teach people and perhaps even educate ourselves.
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